Returns & Exchanges
At Brights Nest, we want you to love every piece you pick for your home. If you are not completely satisfied with your purchase, you can return eligible items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack with Care
Place the items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
Label and Ship
Print the prepaid shipping label provided via email, attach it securely to your package, and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse team inspects the returned decor, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing