Frequently Asked Questions
Everything you need to know about creating your perfect living space.
What is the typical shipping timeframe for furniture items?
Standard shipping for small home decor takes 3-5 business days, while larger furniture pieces typically arrive within 7-14 business days via our specialized white-glove delivery partners.
Do you offer a warranty on your products?
Yes, all Brights Nest furniture comes with a limited one-year warranty covering manufacturing defects in materials and workmanship from the date of delivery.
What is your return policy if a piece doesn't fit my space?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled condition. Please note that a restocking fee may apply to oversized furniture.
Are the materials used in your products eco-friendly?
We prioritize sustainability by sourcing FSC-certified wood and OEKO-TEX certified textiles whenever possible to ensure your home is both beautiful and environmentally conscious.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive an email notification with a tracking number and a link to monitor your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Klarna and Affirm for larger purchases.